Setup

Double Setup Guide Jul 13, 2017 12:07PM PDT

The follow guide will show you how to set up your Double. Assembling Double: 1. Set the Double box down on a flat surface and undo the two tabs on the side. 2. Once you have opened your Double box, remove the top sect...

How to Drive Your Double Jul 12, 2017 12:51PM PDT

Driving Double on a Chrome web browser: Basic Driving Commands Power Drive Multi-viewer Video Screen Sharing Display Webpage ‚Äč Driving Double on an iOS Device: Basic Driving Commands Power Drive ...

Guided Access Mode, aka Kiosk Mode (Recommended!) Jul 13, 2017 11:30AM PDT

We recommend using Guided Access mode on your robot's iPad. Guided Access will: Prevent your Double's iPad app from minimizing into the background if someone presses the iPad's Home button by accident or if you get...

How do I take care of my Double? Jul 13, 2017 12:08PM PDT

Here are a few tips on how to take care of your Double: Make sure that it is in a room temperature environment. Make sure that the wheels are free of debris. To clean your Double, simply use a damp cloth (micro fi...

Charging Dock (with a Power Brick) Setup Guide May 22, 2017 02:57PM PDT

Prior to setting up your Charging Dock for use, you may need to install the AC power adapter (power brick). The following steps will help guide you on how to install a power brick in your Charging Dock. Note: If you a...

Audio Kit Setup Guide Apr 25, 2017 01:05PM PDT

This guide will help walk you through installing the Double Robotics Audio Kit. Prior to installing the Audio Kit, please ensure that you have the latest Double Robotics app (v. 2.3.4) and firmware (v. 17). Video Tuto...

Camera Kit Setup Guide Apr 25, 2017 01:06PM PDT

This guide will provide instruction for the successful installation and initial operation of the Camera Kit. Note: The Camera Kit is only compatible with iPad Air, iPad Air 2, iPad Pro (9.7in), & the 2017 iPad. Dou...

New iPad Mount Setup Guide Jan 17, 2017 05:01PM PST

The new iPad head mount allows you to charge your iPad while it is installed on the Double. Installation Guide: 1. First, you'll need to connect your iPad's charging cord to the USB port inside the mount. 2. Sta...

How to Pair Your iPad with Your Double Sep 08, 2016 06:18PM PDT

To pair your iPad with your Double, just follow these simple steps: 1. Go to your iPad's Bluetooth Settings. 2. If you have not already powered on your Double, proceed to do so. Hold down the power button on back of ...

How can I create an account to log into my Double? Jul 14, 2017 09:28AM PDT

There are two ways you can create a Double account. You can either do it via the: Double Robotics website Double app Creating a Double account through the website 1. To create an account through the Google Chr...

Double User Manual Sep 12, 2016 03:38PM PDT

If you've lost the instruction manual that came with your Double, please click on the attachment to this post. Please contact support@doublerobotics.com for any support related questions.

iPad Air Spacer Mar 31, 2017 01:14PM PDT

All new Doubles ship with an iPad Air spacer included free in the box. This is compatible with both the iPad Air, iPad Air 2, iPad Pro (9.7in) & 2017 iPad. If you have previously purchased a Double and would like to...

Sharing access to your Double - Enterprise Robot Sharing Aug 23, 2017 09:57AM PDT

If you'd like to share access to your Double, there are two ways to do so: Adding email/username - This feature enables each user to have their own login and the admin account on the robot can specify which users hav...

Sharing access to your Double - Visitor Pass Aug 14, 2017 02:23PM PDT

If you'd like to share access to your Double, you can create a temporary share link - This will not require the user to register an account. They will receive an email with a link that will give them limited access for u...

Using a Joystick with your Double (Windows) Jul 14, 2017 11:38AM PDT

If you wish to use a joystick with your Double, we recommend using the Logitech Extreme 3D Pro. (Note: This is only supported on Windows operating systems and the Google Chrome browser. If you wish to use a joystick on ...

Using a Joystick with your Double (Mac OS X) Jul 14, 2017 11:37AM PDT

If you wish to use a joystick with your Double, we recommend using the Logitech Extreme 3D Pro. (Note: If you wish to use this joystick on a PC please click here.) Joystick Setup Instructions: 1. Please download the ...

How to Prepare Your Double for Transport Jul 28, 2017 02:47PM PDT

If you wish to disassemble your Double in order to ship or simply store it away for later use, please follow the guide below: Breaking Down Your Double: Step 1: If your Double's iPad is in Guided Access Mode triple cli...