I can't see video from the Double

If you are unable to see any video from your Double's iPad, please check to make sure that the Camera is enabled on your iPad. 

1. On your Double's iPad, go to Settings > Privacy > Camera.

2. After tapping Camera, make sure that it's enabled for the Double app. 

If you are using the Chrome browser and aren't seeing any video, please click here.

If you aren't hearing any audio from your Double, please click here.

If you need additional assistance, please email support@doublerobotics.com.

Last Updated: Sep 08, 2016 05:29PM PDT