Known Issues & Release Notes


Current known issues:

  • Video orientation incorrect when driving from some Chromebooks (a workaround is to switch to "Client-to-Server Encryption" in settings (the blue gear button).

 

Double 2.4.5 for iOS

May 4, 2018

  • Fixed bug when saving photo
  • Fixed potential crash bug when ending call


Double 2.4.4 for iOS

November 08, 2017
  • Fixed potential crash on older iOS devices
  • Fixed potential crash when screen sharing from the web
  • Compatibility with iPhone X


Double 2.4.3 for iOS

October 26, 2017
  • Fixes crash on iPhone 6 devices
  • Fixes choppy audio on some models of iPads


Double 2.4.2 for iOS

October 17, 2017
  • Improved performance on iOS 11
  • Fixed garbled audio on some models of iPhone when using the built-in mic
  • Other small bug fixes


Double 2.4.1 for iOS

August 08, 2017
  • Fixed compatibility with devices running iOS 9 2.4
  • Audio Boost (when enabled, the driver can hear better in a large room)
  • More reliable frame rate
  • Better support for Fleet Management
  • Added support for displaying Calendar Reservations
  • Faster connection time
  • Fixed nickname and shared drivers being reset
  • Fixed Guided Access Mode warning label
  • Fixed Visitor Pass screen on iPhone
  • Improved overall performance and efficiency


Double 2.4 for iOS

Aug 5, 2017

  • Audio Boost (when enabled, the driver can hear better in a large room)
  • More reliable frame rate
  • Better support for Fleet Management
  • Added support for displaying Calendar Reservations
  • Faster connection time
  • Fixed nickname and shared drivers being reset
  • Fixed Guided Access Mode warning label
  • Fixed Visitor Pass screen on iPhone
  • Improved overall performance and efficiency


Double 2.3.9 for iOS

Jul 7, 2017

  • Bug fixes.


Double 2.3.8 for iOS

Jun 19, 2017

  • Bug fixes.


Double 2.3.7 for iOS

Apr 13, 2017

  • Added support for switching webcam when calling from a browser


Double 2.3.6 for iOS

February 13, 2017
  • Fixed bug with saving photo to library
  • App and firmware update notification badges
  • Other small-fixes 


Double 2.3.5 for iOS

February 3, 2017
  • Fixed support for Visitor Pass (including when logged out)
  • Support for joining Multi-Viewer calls (including when logged out)
  • Volume banner is in the in-call screen 
  • Guided Access Mode banner
  • Video quality improvements, in some cases
  • Some crash fixes


Double 2.3.4 for iOS

August 30, 2016
  • Fixed exiting a Visitor Pass
  • Fixed slower speed when looking down
  • Drive directly via Bluetooth from either iPhone or iPad (30-50ft range)
 

Double 2.3.3 for iOS

August 26, 2016
  • Fixed dark photos
  • Fixed iPad Air "High" quality mode
  • Fixed port tests
  • Fixed opening Visitor Pass when not logged in
  • Update robot firmware from iPhone
  • Update Camera Kit firmware while not in Charging Dock
  • Optimized driving interface when in Split View
  • Fixed rotation of local video view in driving mode
  • Fixed robot rotating in place when rotating user interface 
  • Fixed muting upon reconnect
 

Double 2.3.2 for iOS

July 5, 2016
  • Open Visitor Pass in iOS app
  • Slow speed in large floor view mode
  • Fixed border of floor view
  • Smoother Adaptive HD transition
  • Bette image quality in Adaptive HD, both driving and still
  • Animated transitions for zoom and floor view
 

Double 2.3.1 for iOS

June 28, 2016
  • Improved video quality and brightness
  • Improved lens correction
  • Large floor view option
  • Even wider view
  • Re-enabled Zoom
  • Full resolution photo
  • Improved performance on older iPads
  • Less CPU usage in Chrome
  • Fixed switch for Client-to-Server Encyrption 
  • Other bug fixes
 

Double 2.3 for iOS

June 8, 2016

  • Camera Kit is now supported.
  • Bug fixes



Double 2.2 for iOS

March 31, 2016
  • Fixed echo in iOS 9.3
  • Improved performance on older iPads (also fixed echo)
  • Fixed speaker output after being interrupted by a call on an iPhone
  • Fixed echo after unplugging/plugging from headphone jack
  • Fixed crash on some iPhone on launch
  • Power Drive for Double 2 robots
 

Double 2.1 for iOS

November 10, 2015
  • Fixed some causes of audio echo in iOS 9
  • Fixes video when calling from Firefox
  • Fixes other various iOS 9 compatibility issues
  • h.264 hardware accelerated calls, when available
  • Improved network proxy support


Double 2.0.5 for iOS

July 14, 2015

  • Fixed a login bug that caused a list of robots to not appear immediately after switching accounts.
  • Fixed sometimes choppy video in iOS-to-iOS calls. 


Double 2.0.4 for iOS

June 29, 2015

  • Added periodic network request to keep connection alive on certain networks.
  • ​Fixed network port test


Double 2.0.3 for iOS

February 20, 2015

  • Fixed previous issues.


Double 2.0.2 for iOS

January 26, 2015
  • iPad will sometimes go to sleep, even in Guided Access mode, if you go to the Firmware Update screen in the Double app. Exiting this screen causes the prevent-sleep feature to not work properly. A temporary fix is to relaunch the app after visiting the Firmware Update screen or disable sleep in the iPad's built-in Settings app under General > Auto-lock > Never.
  • Bluetooth headsets not working properly with the app.
  • Fixed previous issues.
 

Double 2.0.1 for iOS

October 7, 2014
  • Tapping Settings > Advanced > Run Network Port Tester does nothing. As a workaround, tap the green/red/gray circle in the top left of the screen, which also runs the test.
  • Fixed previous issues.
 

Double 2.0 for iOS

September 23rd, 2014
  • On the robot side of a call, the local video view sometimes appears upside down.
  • Tapping the battery icon in the driver's in-call toolbar makes the battery information take over the whole screen and the app needs to be force quit to get out of it.
  • The logo in the iPhone's robots list view is sometimes formatted incorrectly.
 

Double 1.6 for iOS

April 29th, 2014
  • App crashes when starting a call on iOS 8.
 

Please submit any bug reports to support@doublerobotics.com with details of how to reproduce the problem. We appreciate your feedback.


 
Last Updated: May 18, 2018 01:35PM PDT