My Double's kickstands won't deploy/retract

If your Double isn't retracting its kickstands, these tips may help.

Your Double may be experiencing a Bluetooth reset. Please follow this link to find out how to unpair your Double. 

Uneven Surface 
Kickstands may not be deploying or retracting if Double senses that it is on an uneven surface. If Double is on a ramp or leaning forward or backward, it will not retract as a safety precaution.
  • Make sure Double is on a level surface. 
  • Lift the Double 2-3 inches off the ground and try to push the "P" button.
  • Power cycle both the iPad and Double. 

If the above does not work, please email 
Last Updated: Mar 31, 2017 01:21PM PDT